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πŸ€’ The dreaded infirmary call: how to stay calm (and what to ask)

By Geri Shumer β€” camp mom, former camp-trip planner & founder of Ten for Two Β· 5 min read

The phone rings, it's the camp's number, and the voice on the other end says "everything's fine, but Emma spent the night in the health center." Your stomach drops through the floor. Here's the article to read BEFORE that call ever comes - because the single best medicine for that stomach-drop is knowing how camp health care actually works.

First, the reframe that changes everything: a call means protocol, not emergency

Camps don't call about every band-aid, bug bite, and ice pack - if they did, they'd never put the phone down. Most camps call for specific triggers: an overnight stay in the health center, a fever they're keeping an eye on, a new medication, any trip to a doctor or urgent care off-site, or repeat visits for the same complaint. In other words: by the time you get the "she's in the infirmary" call, a nurse has already examined your child, made a plan, and is calling because keeping you informed is the system working. If something were truly urgent, you'd have gotten a very different call, much sooner. A camp that calls you early and honestly is showing you it's a good camp.

What's actually behind the infirmary door

Accredited sleepaway camps have licensed nurses on site - bigger camps run a full health center with several nurses and a camp doctor on call - plus standing relationships with the local urgent care and pediatricians in town. And here's the part veteran camp parents know: most infirmary visits are for minor issues such as sore throats, headaches, swimmer's ear, scraped knees, sprained ankles, and a whole lot of tummy aches that are probably homesickness (camp nurses are experts at spotting this, and they treat the feelings too). Many kids secretly love an infirmary night: air conditioning, quiet, popsicles, and a grown-up's undivided attention!

Don't overreact - get the facts and process them first

A friend of mine got the call that her child stepped on a nail and was bleeding. She panicked, jumped in the car, drove three hours up, and missed a party - and it turned out the child needed a band-aid. We still laugh about it to this day. The moral: the call is the beginning of information, not the end of it. Ask your questions, hang up, take a breath, and THEN decide what to do. Which brings us to the questions.

The questions to ask on the call (screenshot this)

  • What are the symptoms, and when did they start? If there's a fever - how high, and is it going up or down?
  • Who has examined her - the nurse, the camp doctor, or an outside doctor? What do you think it is?
  • What's the treatment plan? Any medicine given or starting? (Say her allergies and home medications out loud, even if they're in the forms.)
  • Is she eating, drinking, sleeping? How are her spirits - could some of this be homesickness?
  • What needs to happen for her to go back to her bunk?
  • When's my next update, and who calls whom? Can I have the health center's direct number?
  • Will you call me BEFORE any trip to a doctor or urgent care?
  • Can I talk to her? (For overnight stays, most camps will arrange it - and hearing her voice will do more for you than for her.)

Take notes. You think you'll remember. You won't.

When to bring in your own pediatrician

Any time you want - good camps welcome it, and a quick call between your pediatrician and the camp nurse is completely normal. It's especially smart when your child has a chronic condition (asthma, diabetes, allergies, ADHD medication), when a new medication is being started, or when symptoms keep coming back and the answer feels fuzzy. Your doctor knows your child's history; the camp nurse knows what she's looking at today. Put them together and everybody's smarter.

When to actually go up

Most infirmary stays are hours to one night, and your child is back to their normal activities the next day. But it's reasonable to talk seriously about driving up when: symptoms are getting worse instead of better over multiple days, an infirmary stay is heading past the two-day mark (many good camps will raise the pickup question themselves at that point), there's a hospital or ER involved, or your gut is simply telling you to go. A child who's too sick to do camp isn't getting the magic of camp anyway - sometimes a week home to recover is the move, and any decent camp will say so too. And remember the rule that settles every version of this: the camp advises, but the parent decides. Always.

The bottom line

No one wants to get the infirmary call, but in reality the worst part is probably that your kid is annoyed she missed song and cheer practice. Ask your questions, set the next update, loop in your doctor when it helps, and trust your instincts on the rest.

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The dreaded infirmary call: how to stay calm (and what to ask) | Ten for Two